Privacy Policy

What Information We Collect

We collect information you voluntarily provide when you interact with our website or services. This may include:

• Full name and contact information (email address, phone number)
• Business name and details submitted via inquiry or contact forms
• Information shared during consultations or service engagements
• Technical data such as browser type, IP address, and pages visited, collected automatically via cookies or analytics tools

How We Use Your Information

Information collected is used solely for legitimate business purposes, including:

• Responding to inquiries and providing consulting services
• Sending service-related communications and updates, including SMS messages
• Scheduling and managing engagements
• Improving our website and service offerings
• Complying with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

SMS Opt-In & Communications

By providing your phone number and opting in to SMS communications, you consent to receive text messages from Lucid Consulting Operations related to your inquiry, scheduling, and service updates.

• Message frequency varies based on your engagement with our services.
• Standard message and data rates may apply.
• You may opt out at any time by replying STOP to any SMS message. You will receive a one-time confirmation and will not receive further messages.
• For help, reply HELP or contact us at hello@lucidconsultingops.com.

SMS opt-in data will not be shared with third parties or affiliates for marketing purposes.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small files placed on your device that help us understand how visitors interact with our site. We may use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can disable or clear cookies through your browser settings at any time, though some features of the site may not function properly as a result.

Data Security

We implement commercially reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), restricted access controls, and the use of reputable third-party platforms with established security practices. However, no method of electronic storage or internet transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our website and operations may integrate with third-party platforms such as scheduling tools, CRM systems, and communication services. These providers operate under their own privacy policies and data practices. We encourage you to review their policies independently. We are not responsible for the privacy practices of third-party services.

Your Rights & How to Unsubscribe

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to applicable legal obligations
• Unsubscribe from SMS messages at any time by replying STOP to any text message we send you
• Unsubscribe from email communications by clicking the unsubscribe link in any email or contacting us directly
• Request that we limit how we process your data

To exercise any of these rights, contact us at hello@lucidconsultingops.com.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of the website following any changes constitutes your acceptance of the updated policy.

Contact

For questions or concerns about this Privacy Policy, please contact us at hello@lucidconsultingops.com or through our contact form.